Privacy Policy
Last updated: March 9, 2026
1. Introduction
SquadOp ("we," "us," or "our") operates the squadop.com platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully. By accessing or using SquadOp, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Account Information: Name, email address, and password when you create an account.
- Club & Organization Data: Club names, team rosters, coach information, compliance documents, and other operational data you enter into the platform.
- Payment Information: Payment details are processed by Stripe. We do not store credit card numbers on our servers.
- Player & Minor Information: Names, dates of birth, grade levels, and guardian contact information for registered players.
- Usage Data: Log data, device information, and analytics about how you interact with the platform.
3. How We Use Your Information
- To provide, maintain, and improve the SquadOp platform.
- To process payments and manage season registrations.
- To send compliance alerts, scheduling notifications, and other service-related communications.
- To respond to your inquiries and provide customer support.
- To detect, prevent, and address technical issues or security threats.
4. Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third-party vendors who assist in operating our platform (e.g., Stripe for payments, Supabase for data hosting).
- Club Administrators: Club admins can view data related to their clubs, including coach, team, and registration information.
- Legal Requirements: When required by law, regulation, or legal process.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. Sensitive data such as passwords and API credentials are encrypted at rest. However, no method of electronic transmission or storage is 100% secure.
6. Children's Privacy
SquadOp is used by youth sports organizations that may collect information about minors. This information is collected and managed by club administrators and parents/guardians — not directly from children. We comply with applicable laws regarding the protection of children's data.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data by contacting us at hello@squadop.com.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. To exercise these rights, contact us at hello@squadop.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at hello@squadop.com.